Hearing Marvelously!

Shortly after my post about the trouble we were having with AB, our local rep contacted me. She said that they had heard about all the trouble we had with Miss Kat's upgrade and that she wanted to work with us to make sure we got what she needed and we were satisfied. She became our direct contact and the process became so much better! She kept us informed, got the paperwork sorted out, and after just a few weeks MISS KAT GOT HER PROCESSORS!

Here is a short video of what it looked like when she was activated.

She is hearing very well. Her batteries last sooooo much longer than her Naidas! We went with the biggest rechargeable because the FM connection is already inside the processor. Miss Kat used to use the middle size with her Naidas because she needed the FM boot for her Roger, but she would have to change the battery in the evening. Even though the battery is larger, Miss Kat says that it fits on her ear much better and she finally feels comfortable wearing her CIs, glasses, and a mask.

So far our only complaints are that the processors have to be assigned to a specific ear (we miss the flexibility of the Naidas on that point) and the fact that the charger only has 3 slots (bilateral users would much rather have four!)

We plan to go tubing next week so we will find out how well the waterproof battery works soon enough. Miss Kat has not been a fan in the past because she feels like everything is too quiet. She uses the T-mic at 100% so the change to a headpiece mic makes her crazy. She needs to get used to it though because we have a big vacation coming up!