Shortly after my post about the trouble we were having with AB, our local rep contacted me. She said that they had heard about all the trouble we had with Miss Kat's upgrade and that she wanted to work with us to make sure we got what she needed and we were satisfied. She became our direct contact and the process became so much better! She kept us informed, got the paperwork sorted out, and after just a few weeks MISS KAT GOT HER PROCESSORS!
Here is a short video of what it looked like when she was activated.